Pierce RV Supercenter
Pierce RV Supercenter is currently hiring a RV Service Writer. Come join the Pierce family and start your rewarding Career!!
This position will provide the Service department customers with preparation of all paperwork, work load distribution and monitoring, communication with both internal and external customers, estimates and dealing with both shop technicians and management to achieve a great customer experience
Responsibilities: (But not limited to)
Walk thru customer issues and address customer concerns
Write up work orders and manage customer start to finish
Estimate price and delivery time for repairs
Order parts and follow up with delivery and parts ordered
Meet service for delivery times and make sure all labor and parts are billed correctly
Active customer walk-thru and delivery process
Work with service, body shop and detail department to achieve sales goals
Performs other related duties as assigned...